Store Clerk

JOB TITLE: Store Clerk

LOCATION: General Store, Kalamazoo, MI

REPORTS TO: Lead Store Clerk

FLSA POSITION TYPE: Part-time, Hourly Non-Exempt

EXTERNAL POSTING DATES: 02/06/2018-02/25/2018


POSITION SUMMARY: Assists retail customers and maintains stock levels while keeping a neat and orderly workplace.



• Adheres to and advances the “Safety Always” culture of Bell’s Brewery.

• Assists customers by describing beer and finding their desired item(s).

• Assists customers with concerns.

• Answers telephone and passes callers to proper authority.

• Accurately tenders money and gives change for purchases made in the store.

• Keeps up on and follows store policies, discounts, promotions, etc.

• Assists with keg and homebrew orders as needed.

• Upholds visual presentation throughout the store (clean, dust, organize).

• Performs opening/closing duties.

• Keeps all store areas neat and stocked.

• Ensures that food items and beer are stocked and rotated.

• Finds projects to complete during down times.

• Assists with Online Store and POS orders

• Inventory

• Flexible schedule, nights and weekends required.


Additional duties may be assigned as necessary.



• None


QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 


• Multi- line phone system

• POS System

• Credit card machine

• Handcart

• Grain mill

• Growler station

• Tools required to replace CO2 tanks and thoroughly clean sanke couplers



• Ability to resolve customer complaints about beer and/or service.

• An energetic, forward-thinking, and creative individual with high ethical standards who will positively represent Bell’s Brewery both internally and externally

• A well-organized and self-directed individual who is a team player.

• Quick thinker with strong problem solving and analytical skills.

• Strong communication skills, both written and verbal.

• Efficient money handling skills

• Flexibility and adaptability to an ever-changing environment.



• Previous customer service experience

• Extensive beer knowledge

• Knowledge of homebrewing process

• Prior money handling experience

• The love and passion for craft beer is a must!


PHYSICAL REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to be on your feet and walk for long periods of time. Walking surfaces may be wet and/or slippery.

• Ability to lift and/or move up to 58 pounds and occasionally maneuver with mechanical means/assistance 165 lb kegs 

• Ability to frequently reach with hands and arms; use hands to finger, handle, or feel objects, tools, or controls.

• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Work is primarily performed in a retail setting and cooler storage areas.

• Will occasionally spend time in a warehouse setting.

• Alcohol serving environment.

• Flexible schedule, nights and weekends required.



Bell’s is an Equal Opportunity Employer.